vlocity

Self-Service Appointment Booking in Comms Cloud Implementations

Level up any Communications Cloud implementation by allowing customers to book service appointments through your community site. Communications Cloud, Experience Cloud, and Salesforce Field Service can be integrated to greatly increase productivity and customer engagement in your self-service process.  Imagine … Read More

Salesforce Industries Success: Best Practices in Strategy, Scripting, and Execution

Salesforce Industries (formerly Vlocity) implementations call for a comprehensive testing approach to ensure seamless functionality and optimal performance. There are three main key categories of Salesforce Industries testing to establish best practices: Strategy, Scripting, and Execution. By understanding and implementing … Read More

Salesforce Industries Testing: Building a Robust Test Approach

Introduction Testing plays a pivotal role in the success of Salesforce Industries (formerly Vlocity) implementations, ensuring that industry-specific cloud and mobile solutions meet business requirements seamlessly. In this article, we will delve into best practices for Salesforce Industries testing, categorized … Read More

How to Use Salesforce Inspector to Insert Records in Vlocity

Creating Vlocity Records with Ease: A Guide to Salesforce Vlocity Industries Product Configuration   Salesforce is a powerful tool used by many organizations for customer relationship management. However, entering data into Salesforce can be a tedious task, especially when dealing … Read More