Privacy Policy and Terms of Use

Effective Date: 05/23/2024

This Privacy Policy (“Policy”) describes how we, Palladin Consulting LLC, a Georgia limited liability company (“Palladin Technologies”, “Us”, “We”, or “Company”) collect and process personal information when you interact with us online through our website: www.palladintech.com “Website”).  The Website is an informational resource. Your use of the Website is subject to this Policy and the Terms of Service. By using the Website, you acknowledge that you have read and understand this Policy and that you agree to the terms herein.

We may update this Policy from time to time. Your continued use of our Website after such changes means you accept the revisions to the Policy. You should review this Policy often to stay informed about how we collect and process your personal information. 

What We Collect and Process

What personal information we collect and process depends on how you interact with us.

Personal Information You Provide Us

We collect personal information that you choose to provide us when you use our Website or communicate with us online. As an example, we may collect your name, email and any information you send us via our website, including information you provide through the “Contact Us” section or through online chat features and forms.

Personal Information We Collect From Third Parties

We may collect your call data from third parties with whom we have direct relationships, including vendors that help us connect with you, some of which may be considered personal information or “Call Data” which typically consists of: telephone number from which you called; call destination; your caller ID information; and the length of your call.

We are not responsible for any personal information shared on any calls made through our website with third parties.

Personal Information We Collect Automatically

We collect certain information automatically when you browse and use our Website, some of which may be considered personal information. The information we automatically collect includes:

  • Your IP address; 
  • Geolocation data;
  • Browser type and version; 
  • The date and time of your visit;
  • Your operating system, device type, and device model;
  • Referring page URL, if any; 
  • The areas of the websites you accessed, browsed, searched for, or used; and 
  • Time spent on our websites and related statistical information.

We do not use this information to personally identify you. We use it to administer and operate the Website. The process by which we collect this information is through cookies related online technologies.

Use Of Your Personal Information

We use your personal information to:

  • Provide and secure our Website and services;
  • Manage our Website and respond to requests, questions, and comments;
  • Conduct analyses and develop reports of engagements and market trends; 
  • Perform accounting, auditing, billing, reconciliation, and collection activities;
  • Prevent, detect, identify, investigate, and respond to potential or actual claims, prohibited behavior, and criminal activity; 
  • Comply with and enforce legal requirements, agreements, and policies; and
  • Achieve purposes for which we provide specific notice at the time of collection.

Sharing Your Personal Information

We may share personal information with the following categories of parties and as otherwise described in this Policy or at the time of collection:

  • With Providers with your consent or at your direction;
  • With our wholly owned or affiliated entities for the purposes described in this Policy;
  • With our service providers who help us perform and deliver our services, including: website management, hosting, and analytics; communications; form processing; information technology and security; advertising and sponsorships; and auditing;
  • With the appropriate authorities if we believe disclosure is necessary to prevent physical, financial, or other harm, injury, or loss, including to protect against fraud or credit risk; 
  • With legal, governmental, or judicial authorities as instructed or required by those authorities and applicable laws, or in relation to a legal activity, such as in response to a subpoena or investigation of suspected illicit or illegal activities, or where we believe in good faith that users may be engaged in illicit or illegal activities, or where we are bound by contract or law to enable a network partner to comply with applicable laws; and
  • With necessary third parties in connection with, or during negotiations for, an acquisition, merger, asset sale, or other similar business transfer that involves all or substantially all of our assets or functions where personal information is transferred or shared as part of the business assets.

Protecting Your Personal Information

While no one can guarantee your personal information is completely secure at all times, we use various safeguards to protect any personal information we collect. These safeguards are designed to maintain data confidentiality and integrity, while giving us appropriate access to your data. Among other things, we use professional third-party service providers and data centers to provide our website, and enter into confidentiality agreements with them where appropriate. Those service providers and data centers implement industry-standard measures to protect the security of the personal information we collect, such as SSL (Secure Socket Layers), firewalls, digital certificates, and encryption.

Retention Your Personal Information

We keep your personal information in line with set periods of time calculated using the following criteria: 

The length of time it is reasonable to keep records to show we have met the obligations we have to you and by law; and any periods for keeping information which are set by law or recommended by regulators, professional bodies or associations. Your session data will be maintained for one year.

Cookies And Similar Technologies

We collect information about the device you are using through cookies and related online technologies like pixels, tags, and web beacons. We use these technologies when you interact with our website to improve their quality, store user preferences, and track user trends. In order for these technologies to work, third parties collect and/or receive information from our websites and elsewhere on the internet. These third parties typically collect information in the aggregate and in a way that does not personally identify you. As explained in “Links To Other Websites,” we do not control all of the information collected by such third parties in connection with our websites, and they do not process all such data on our behalf. You may opt-out of some of these technologies, but if you do, the functionality of our website or online services may be impacted. 

You can prevent or restrict the storage of cookies on your computer or device by setting your browser not to accept cookies or to request your permission before setting cookies. Once cookies have been set, you can delete them at any time.  Please refer to your browser’s instructions to find out how this works.  If you do not want information collected through the use of cookies, most browsers allow you to automatically decline cookies or be given the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site. Please note, however, if you do not accept necessary cookies some website features or services may not function properly. Among other cookies, we use Google Analytics. You can learn more about how those cookies work by visiting “How Google Uses Data When You Use Our Partners’ Sites or Apps,” located at www.google.com/policies/privacy/partners/. To find out more about cookies in general, visit http://www.allaboutcookies.org/. We do not process or respond to web browsers’ “do not track” signals or other similar transmissions that indicate a request to disable online tracking of users who use or visit our websites. To find out more about “do not track,” please visit http://www.allaboutdnt.com.

Links To Other Websites

Our website contains links to third party sites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our websites and to read the privacy statements of those websites for more information.

California Residents

If you are a California resident, please note that we do not share information that identifies you personally with non-affiliated third parties for their own marketing use without your permission. 

Under the California Consumer Privacy Act (“CCPA”), California residents have the right to know and request access to their personal information collected and shared within the past 12 months, the right to delete their personal information in accordance with the CCPA, the right opt out of selling, and the right not to be discriminated against if invoking these rights granted by the CCPA. 

Submitting CCPA Requests

If you are a California resident and a consumer of the website and our services, you can submit a request by contacting us at the following email address: marketingteam@palladintech.com

For requests that require identity verification, we will take commercially reasonable steps to verify your identity, including asking you to provide us with information to confirm your identity using the information we have on file. If you wish to designate an authorized agent to make a request on your behalf, please indicate that when submitting your request.

We will make good faith efforts to respond to your request. There may be circumstances under the CCPA in which we cannot, or need not, respond to your request. Any requests that can be processed by us will be done so in no more than 45 days from the date we receive your request, unless the law requires a faster response or we notify you that an extension is required. In case of an extended completion period, we will process your request in no more than 90 days from the date of your original request. Consumers are limited to two requests to know/access their personal information within a 12-month period.

Contact Us

If you have questions about this Policy, or you wish to withdraw your consent to share data with service providers, you may contact us via email at marketingteam@palladintech.com.