We design and implement telecom solutions allowing our clients to overcome business challenges, stay competitive, and optimize process efficiencies by continuously adapting and transforming to an evolving landscape. Leveraging TM Forum and telecommunications frameworks, standards, and concepts—including Frameworx, eTOM, TAM, ODA, and Customer Centricity—we ensure comprehensive support tailored to our clients’ needs. At Palladin Technologies, we are not only Salesforce experts, but experts in telecom.
Light Up Fiber Experiences
- Generate interest with prebuild marketing.
- Enhance the fiber sales experience.
- Improve efficiencies for new subscriber onboarding and subscriber retention.
Monetize 5G Faster
- Accelerate time to market.
- Attract and retain more customers.
- Activate orders faster. Automate, simplify, and digitize.
Accelerate Communications Sales
- Boost sales efficiency with build-in intelligence
- Automate, Simplify, and Guide.
- Build better relationships and decrease sales cycle time with a single source of truth – Customer 360.
Deliver the Perfect Order
- Reduce complexity with our catalog-driven architecture.
- Automate & simplify quote-to-activation process with standards-based integration.
- Minimize order fallout with increased transparency and intelligent field service.
Drive Efficient and Personalized Service
- Intelligently predict and resolve issues. Increase agent efficiency and effectiveness.
- Keep customers informed with proactive communication.
- Empower customers to serve themselves. Satisfy customers while balancing business goals.
