Our Team

Our Team


Brandon Ward


A seasoned leader, Brandon has nearly 20 years of experience with Salesforce and Cloud CRM experience on both the implementation and industry side. As CEO, Brandon leads and steers the organization.

Melvin McNamara

EVP of Strategy, Innovation, and Insights

Melvin McNamara is an accomplished business leader, driving innovation and growth across industries. As EVP of Strategy, Innovation, and Insights at Palladin Technologies, he is responsible for leading the company’s strategic planning and research activities. Melvin brings a wealth of experience in product and sales development, marketing, and business operations, and is well-positioned to drive Palladin’s success in a rapidly evolving market.

Steve Smithwick

VP, Customer Success

Steve offers extensive experience in sales, digital transformation, strategic planning and leadership of information technology operations, with experience in commercial enterprise businesses and telecom organizations of all sizes.

Andy Saxon

VP, Service Delivery

With over 20 years in Customer Success and Salesforce.com implementation leadership, Andy is responsible for Delivery Operations and client success.

Ana Lawless


Ana has over 25 years supporting companies of all sizes as a finance and HR professional and is a key member of the Palladin leadership team. In addition to keeping the numbers balanced, she plays an important role keeping the “Pals” happy and promoting a fun work culture for all.

Rahmos Thiao


Rahmos leads digital transformation for telecom clients of all sizes. His experience with a global telecom company and Salesforce before coming to Palladin allows him to see all sides of the transformation process, making him a favorite advocate with our clients.

Our Team

Prem Almeida

Salesforce Developer

Susan Bruch

Solution Architect

Ian Donegan

Application Architect

Linda Jones

Solution Architect

Karen McBride

Sr. Solution Architect

Jen Pandiscio

Project Manager

Sadiq Rashid

Salesforce Consultant

Ryan Reddish

Salesforce Developer

Harry Rocha

Salesforce Developer

Lisa Seyler

Sr. Delivery Manager

James St. John

Enterprise Sales

Jasmine Wilson

Salesforce Consultant

Ready to join our team?