Preparing for Your Interview Journey at Palladin

Embarking on a new opportunity is exciting – and we want you to feel confident, informed, and ready to bring your best to each stage of the interview process. At Palladin, we view interviews not simply as assessments, but as two-way conversations rooted in respect, curiosity, and alignment.

Here’s what you can expect, and how to prepare:

What Our Interview Process Looks Like

Our process is structured to give you the opportunity to showcase your skills, values, and potential. Typically, it includes:

1. Recruiter Interview – an initial conversation to understand your background, motivations, and interest in Palladin
   
2. Hiring Manager Interview – a values based conversation focused on how your working style and principles align with our core values
   
3. Technical Interview(s) – an assessment of your Salesforce (or relevant) technical knowledge through discussion, problem-solving, or task-based exercises

Our Core Values: What We Look For

We believe in building teams not just on skill, but on shared principles. Our P.A.L.S. values are at the heart of everything we do:

Performance

Through diverse collaboration and open-mindedness, we aim for exceptional results.
What we’re looking for: examples of how you’ve delivered as part of a team.

Accountability

We do what we say and foster trust.
Show us: times you’ve taken ownership and earned confidence through action.

Lead by Example

We uphold high standards – consistently and quietly.
Talk about: moments where integrity and initiative guided your decisions.

Success for Clients

We get it done – and done right.
Demonstrate: how your work drove outcomes, especially for clients or stakeholders.

Tip: Use the STAR method (Situation, Task, Action, Result) to keep responses structured and impactful.

Preparing for the Technical Interview

For many roles, especially in Salesforce consulting, we want to understand how you think, not just what you know. Depending on the role you are applying for the format will differ and our Talent Acquisition will guide you through this, however all interviews will cover the following: 

What to Expect

• Scenario-based questions testing your problem-solving and design thinking
  
• Salesforce best practice discussions – from configuration to architecture
  
• Consultative thinking – how you balance technical choices with client priorities

No telecom or media experience? That’s perfectly fine. We’re just as interested in your transferable skills, curiosity, and ability to pick things up quickly. Share examples from other industries that demonstrate your adaptability and results-driven mindset.

Video Interviews: How to Appear Professional

As a remote-first organization, most of our interview stages – and much of our day-to-day work – take place online. This is your chance to demonstrate that you’re comfortable and capable in a virtual environment.

Here are a few tips:

Dress the Part

Aim for smart-casual. A clean top and a well-groomed appearance go a long way, even on camera.

Set the Scene

Choose a quiet, clutter-free space with good lighting. A neutral or virtual background is perfectly acceptable if tidy and distraction-free.

Test Your Tech

Check your internet connection, camera, and microphone in advance. Being prepared shows professionalism and respect.

Body Language Still Counts

Look at the camera when speaking, sit upright, and stay engaged. Eye contact and positive energy come through – even over video.

Minimise Distractions

Close irrelevant tabs, silence notifications, and let others know you’re in an interview. Focus and composure go hand in hand.

Innovation and Staying Current in the Salesforce Ecosystem

We value professionals who stay curious and connected to innovation – especially in the ever-evolving Salesforce landscape.

Great Resources to Tap Into

• Trailhead – Expand your learning, gain badges, and stay sharp
  
• Salesforce+ – Watch events and product announcements on demand
  
• Salesforce Architects Blog – Learn about scalable solution design
  
• Salesforce Ben – Insightful updates, tutorials, and certifications
  

Bringing this awareness into your interview – even casually – signals your commitment to continuous development.

Final Tips for Success

• Be yourself – we appreciate authenticity over performance
  
• Prepare, but don’t over-rehearse – let your natural communication style shine
  
• Ask thoughtful questions – they show you’ve done your homework
  
• Show impact – don’t just tell us what you did; tell us what it achieved
  
• Be ready to talk remote – how you work independently, communicate clearly, and collaborate online

And Remember…

Your Talent Acquisition contact is here to support you throughout the journey. Whether you need clarification on what to expect, help preparing for a stage, or simply a sounding board before your next interview, we’re just an email or call away. Our goal is to help you succeed, every step of the way.

We look forward to meeting you.